Yes, we do offer product customization such as logo, label, color and sizing to suit your need. However, do note that a minimum order quantity apply for customization. Kindly reach out to our sales representatives or customer service for more details.

For Cancellation, do contact us immediately as we can only attempt to cancel your order if we are contacted within 2 hours after your transaction is processed. No guarantees on this.

For Return & Refund, we have a 7-days Return Policy, which means you have 7 days after receiving your item to request to return.
For further details on our return policy kindly visit the link as attached.

Yes, we do provide self pick-up option for your orders. To make your shopping more convenient, you may choose the self pick-up option delivery option.
Do note that you are required to book an appointment with our warehouse personnel prior to your visit.

Yes, we allow wholesale customers to view our products by visiting our factory and we do provide samples if needed.
However, do contact us for an appointment or for further inquiries prior to your visit as we do not entertain walk-ins without appointments.

We offer a wide range of payment options including Online Banking (FPX), Debit/Credit Card (Visa/Mastercard), E-wallets (Boost, TnG, GrabPay, etc.) and PayLater options.